1
00:00:07,500 --> 00:00:10,500
Hi Lawrence, is there something wrong with the copy machine?
2
00:00:10,500 --> 00:00:26,700
Hi, Maria. I want to copy 20 pages of this document, but when I started the machine and pressed the button for 20 only 5 pages were copied. I turned off the machine and restarted the copier, but then nothing came out at all.
3
00:00:26,700 --> 00:00:33,000
Let me have a look. Well, you've got a paper jam.
4
00:00:33,000 --> 00:00:35,100
Really? How do you know that?
5
00:00:35,100 --> 00:00:46,500
Look at this sign. See it is continuously flashing? This sign stands for the paper tray. If it flashes, it means a paper jam.
6
00:00:46,500 --> 00:00:48,600
What should I do?
7
00:00:48,600 --> 00:00:59,400
Pull out the paper tray to see if the paper is properly positioned. If it isn't, reposition the paper and push the tray in again. Like that.
8
00:00:59,400 --> 00:01:07,300
There. Now you can see that the light isn't flashing any more. Try it.
9
00:01:07,300 --> 00:01:16,300
Yes, it works. Thank you, Maria. You've been really a big help. I need to get these copied by 2:30, so thanks again.
10
00:01:16,300 --> 00:01:17,300
My pleasure.